Consider uncertainty
The harder a product is to evaluate before opening, the more valuable a flexible return policy can be.
Price the return friction
Shipping, restocking fees, short windows or in-store-only returns can make a nominally returnable item inconvenient.
Check category exceptions
Clearance, personalized, hygienic, perishable and digital items may have different conditions.
Save the policy at purchase
The version shown when you ordered can be useful if the website later changes.
General educational information only. Consumer rights, tax treatment, warranty obligations and return remedies vary by seller, product and jurisdiction. Use the actual contract/policy and current official consumer guidance where rights matter.